Meet us at Booth 490 to explore nearshore talent and AI-powered patient support

Call Center Services International (CCSI) is proud to announce its participation in the HFMA Annual Conference alongside Jevan Consulting, looking to deliver specialized contact center solutions for the healthcare sector. HFMA will take place June 7–10, 2026, at the Gaylord National Resort & Convention Center. Join us at Booth 490.

As one of the most important events for healthcare finance leaders, HFMA brings together organizations seeking innovative, scalable solutions to improve operational performance, efficiency, and patient experience.

CCSI will be there to connect with healthcare finance professionals and discuss how modern contact center strategies, powered by nearshore talent and AI, deliver measurable results while optimizing costs and service quality.

About the HFMA Annual Conference

The HFMA Annual Conference is the premier gathering for healthcare finance professionals, attracting more than 4,000 attendees from across the U.S. healthcare ecosystem. The event offers a dynamic platform for networking, education, and innovation through expert-led sessions, exhibitor showcases and thought leadership opportunities.

As the largest HFMA event of the year, it plays a critical role in advancing best practices and new technologies across the industry.

Why Connect with CCSI at HFMA

Attendees who visit Booth 490 will gain insights into emerging trends in healthcare contact center operations, including:

• How to balance service excellence with operational efficiency
• Proven strategies to enhance patient and customer interactions
• Real-world applications of nearshore staffing and AI

The CCSI team will be available throughout the conference to share expertise and discuss tailored solutions for today's healthcare challenges and long-term growth.

Nearshore Staffing + AI: Our Focus at HFMA

At HFMA, CCSI will showcase its Nearshore Staffing and AI-enabled contact center solutions, designed to support scalability, increase efficiency, and improve customer experience across healthcare finance operations.

Our approach combines performance-driven bilingual talent with intelligent automation to help organizations:

• Reduce costs
• Improve response times
• Deliver consistent, high-quality service at scale

The CCSI Advantage for Healthcare Finance

With more than 15 years of experience supporting U.S. healthcare companies expanding contact center operations in Mexico, CCSI delivers:

• Bilingual talent with native-level English and Spanish
• Strategic locations in Tijuana, Mexico City, and Guadalajara, time zone aligned and close to the U.S.
• Cultural alignment with North American business standards
• Cost savings up to 50% without sacrificing quality
• Security certifications including SOC 2, ISO 27001, PCI DSS, and HIPAA
• AI-powered solutions including virtual agents, compliance monitoring, payment processing, and document processing

Healthcare-Focused Contact Center Services

CCSI supports healthcare organizations with specialized services, including:

• Patient enrollment and inquiries
• Appointment and transportation scheduling
• Billing, coding, and collections
• Insurance claim processing
• Medical device technical support

Join us at our Exclusive Networking Event

CCSI and Jevan Consulting invite you to keep connecting at the end of the second day of HFMA at Topgolf National Harbor.

Join us on June 8, from 7:00 to 10:00 PM, for this exclusive gathering where healthcare leaders from across the United States come together to connect without rushing, dive deeper into solutions, and build meaningful relationships in a relaxed setting. Leave the formal agendas behind!

Come enjoy delicious appetizers, unwind with drinks, and show everyone who runs the golf game!

CONTACT US FOR MORE DETAILS!

Meet the CCSI Team at HFMA

Our leadership team looks forward to connecting in person

Connect with Us at HFMA

📅 June 7–10, 2026
📍 Gaylord National Resort & Convention Center – Booth 490

LET’S CONNECT AT HFMA!

Not attending? Request a virtual meeting to explore how CCSI can support your contact center strategy.