Our Facilities in Mexico

State-Of-The-Art technology

NEARSHORE Contact Center Facilities

Mexico has a State-Of-The-Art technology infrastructure and professional IT personnel to handle the most advanced Call Center requirements. Mexico’s proximity to the U.S. has afforded its citizens' strong English language skills and cultural alignment that few competing locations can offer.

We invite you to be our guest for a site visit to Mexico and experience the “nearshore” benefits that make this region the top choice for companies seeking to establish a cost-effective, bilingual, bicultural, and high-quality Call Center operation.

How we work is as important as where we work. Our world-class call center facilities are strategically located in Tijuana, Baja California and also in Mexico City. Our facilities currently have over 1800 FTEs with capacity for 2,000 more seats.

Mexico has a State-Of-The-Art technology infrastructure

Tijuana Centers

Tijuana's main benefit is its proximity to the U.S. a 10-minute drive from San Diego

Plaza Agua Caliente Contact Center

Plaza Agua Caliente Contact Center

Located in downtown Tijuana next to the Tijuana County Club and Golf Course.

  • 10 minutes from San Diego, California
  • Premier iconic building featuring 2 towers
  • Tower 1 commercial tenants (Restaurants, Banks, Doctors)
  • Tower 2 is the Grand Hotel (422 rooms and 5 star amenities)
  • Meeting, Banquet rooms, Gym, Pool and Jacuzzi
  • 24 hours security (Valid ID required to enter)
  • 18 Floors; Underground parking
  • Discount Hotel Rates for tenants
  • T5 and Fiber Optic installed in building
Otay Contact Center

Otay Contact Center

Call & Development Center located at Tijuana’s International Business Park.

  • New 85,000 sqft Contact Center with 1,500 seat capacity
  • Prime location, excellent access and proximity to US-Mexico International Border Crossing (10 minutes from San Diego)
  • Across from UABC State University with a population of +22,000 students
  • Gated business park with 24-hour security
  • State-Of-The-Art Technology Infrastructure
Tijuana Bit Center

Tijuana Bit Center

The Business Innovation and Technology Center is located at the financial district of Tijuana, space for Software and IT companies.

  • Located 15 minutes from the San Diego International Border.
  • 20,000 sf. building.
  • Controlled access with 24-hour security.
  • +300 seats
  • Fiber Optic installed in the building.

Mexico City Centers

The principal key advantage of Mexico City Metropolitan Area is its large population of bilingual and bicultural people.

Mexico City Contact Center

Mexico City Reforma 99 Center

Located in the center of Mexico City Financial District, with 21 floors featuring a panoramic view of the city.

  • State-of-the-art call center facility located just 20 minutes from the International Airport.
  • Fully equipped facilities: Lockers, Breakroom, Training room, Conference room, Client Workspace and walking distance from 5-star Hotels.
  • Scalable to 700+ seat capacity.
  • 24-hour security guards, video surveillance and controlled biometric entry points.
  • World-class IT infrastructure with redundant ISP providers and backup generators.
Mexico City Reforma Center

Mexico City Reforma 39 Center

This building is located in Reforma, one of the most important avenues in Mexico City, near the Financial District and Downtown.

  • Located 20 minutes from the Mexico City International Airport.
  • Fully equipped facilities: Lockers, Lunch Room, Training Room, Multipurpose Areas, customizable to your needs.
  • +400 seats.
  • Controlled access with 24-hour security (Valid ID required to enter).


Meet our talented bilingual call center agents. We would be delighted to give you a quick tour & services presentation.


Meet our talented bilingual call center agents. We would be delighted to give you a quick tour & services presentation.